An office relocation, reinstatement, or lease handover is easier to manage when the cleaning scope is agreed before the work is scheduled. This guide helps office tenants, workplace teams, and project coordinators prepare a clear brief for the relevant parties.
Use this as a planning checklist. The final cleaning scope, timing, access arrangements, and quotation should be agreed with the building, project team, and appointed service provider.
1. Confirm the Handover Context
Start with the practical details that shape the work. Record the intended handover date, the available access window, the contact for building management, and whether the office is being vacated, occupied, fitted out, or prepared for a new team.
- Planned handover, move-out, or move-in date
- Building access hours, loading arrangements, and any booking process
- Areas that are part of the office demise and any shared areas outside it
- Existing furniture, fixtures, equipment, and materials remaining on site
- Relevant landlord, building-management, or project requirements supplied to the tenant
A useful brief identifies spaces rather than relying on a general request for an office clean. List the areas that need attention and note any finishes or items that require a particular approach.
- Office workspaces: desks, screens, cabinets, partitions, and accessible floor areas
- Meeting rooms: tables, chairs, internal glass, presentation areas, and AV-adjacent surfaces
- Pantry and refreshment points: countertops, sinks, appliances, storage fronts, and waste areas
- Washrooms: fixtures, mirrors, accessible wall surfaces, and consumable responsibility
- Reception and circulation areas: entry glass, soft seating, floor finishes, and visitor-facing surfaces
- Storage or back-of-house areas: access restrictions, retained items, and what should be removed separately
Cleaning is often coordinated alongside furniture removal, minor repairs, reinstatement, IT decommissioning, and waste collection. Make the boundaries clear so that each party understands what is included in their own work.
For example, agree who is responsible for removing unwanted furniture, confidential paperwork, electrical items, consumables, and construction debris. If any marks, adhesive residue, stains, or finish damage need specialist review, identify them in the brief rather than assuming they form part of a standard scope.
4. Agree Access, Timing, and Working Conditions
The cleaning programme should reflect the office’s actual access conditions. Confirm how personnel enter the premises, where equipment and materials can be staged, and whether work must take place outside occupied hours.
- Named site contact and escalation contact
- Building access cards, keys, or escorted-access requirements
- Lift, loading-bay, and waste-disposal arrangements
- Approved working hours and any restricted periods
- Water and power availability where relevant to the agreed scope
Where appropriate, take dated photographs of the areas being handed over and share them with the relevant project or property contacts. This helps distinguish pre-existing condition issues from tasks included in the agreed cleaning scope.
Note any damaged finishes, loose fixtures, water staining, access constraints, or areas that cannot be safely reached. These items may require separate instruction or review.
6. Plan the Close-Out Review
Before the handover date, agree who will review the completed work and how feedback will be handled. A short walk-through can help ensure that any final presentation points are identified while the relevant parties still have access to the office.
The close-out process can include an agreed completion checklist, photographs where requested, and confirmation of any follow-up items. It should not replace a landlord, building-management, or project inspection where one is required.
Questions to Ask Before Requesting a Quotation
- Which areas are included, and which are excluded?
- Is the office occupied, vacant, under fit-out, or being reinstated?
- What access window is available?
- Who will remove furniture, waste, and retained items?
- Are there specific finishes, internal glass, carpets, or pantry areas that need to be noted?
- Who will be available for the final walk-through?

















